diff --git a/examples/platforms/da15000/README.md b/examples/platforms/da15000/README.md
index 7b0d36a6a..15dce6e63 100755
--- a/examples/platforms/da15000/README.md
+++ b/examples/platforms/da15000/README.md
@@ -109,3 +109,11 @@ Board will indicate state of device according to LED blink speed.
    > ping fdde:ad00:beef:0:92f5:9844:67ad:a0c9
    16 bytes from fdde:ad00:beef:0:92f5:9844:67ad:a0c9: icmp_seq=2 hlim=64 time=359ms
    ```
+
+## Troubleshooting 
+* Why can’t I see the VCOM port?
+   
+   The Segger Virtual COM port can be disabled by software configuration. If you can see the Segger 
+   driver properly installed but the VCOM not showing up in the device manager, it’s probably disabled
+   by software. To re-enable it you have to run JLinkExe and issue the command ` vcom enable`.It is
+   required to power cycle the device to apply the change.