diff --git a/src/core/mac/data_poll_handler.cpp b/src/core/mac/data_poll_handler.cpp
index 55d4c4316..dc9d9885b 100644
--- a/src/core/mac/data_poll_handler.cpp
+++ b/src/core/mac/data_poll_handler.cpp
@@ -236,6 +236,9 @@ void DataPollHandler::HandleSentFrame(const Mac::TxFrame &aFrame, otError aError
     case OT_ERROR_NO_ACK:
         aChild.IncrementIndirectTxAttempts();
 
+        otLogInfoMac("Indirect tx to child %04x failed, attempt %d/%d", aChild.GetRloc16(),
+                     aChild.GetIndirectTxAttempts(), kMaxPollTriggeredTxAttempts);
+
         // Fall through
 
     case OT_ERROR_CHANNEL_ACCESS_FAILURE:
@@ -249,9 +252,6 @@ void DataPollHandler::HandleSentFrame(const Mac::TxFrame &aFrame, otError aError
             ExitNow();
         }
 
-        otLogInfoMac("Indirect tx to child %04x failed, attempt %d/%d, error:%s", aChild.GetRloc16(),
-                     aChild.GetIndirectTxAttempts(), kMaxPollTriggeredTxAttempts, otThreadErrorToString(aError));
-
         if (aChild.GetIndirectTxAttempts() < kMaxPollTriggeredTxAttempts)
         {
             // We save the frame counter, key id, and data sequence number of