name: 🤔 Other Questions (English)
description: Submit questions that don't fit into bug reports or feature requests
title: '[Other]: '
body:
  - type: markdown
    attributes:
      value: |
        Thank you for taking the time to ask a question!
        Before submitting this issue, please make sure you've reviewed the [FAQ](https://docs.cherry-ai.com/question-contact/questions) and [Knowledge Base](https://docs.cherry-ai.com/question-contact/knowledge)

  - type: checkboxes
    id: checklist
    attributes:
      label: Pre-submission Checklist
      description: |
        Please ensure you've completed all the steps below before submitting your issue
      options:
        - label: I understand that Issues are for feedback and problem-solving, not for complaints, and I will provide as much information as possible to help resolve the issue.
          required: true
        - label: I have checked the pinned Issues and searched through existing [open Issues](https://github.com/CherryHQ/cherry-studio/issues) and [closed Issues](https://github.com/CherryHQ/cherry-studio/issues?q=is%3Aissue%20state%3Aclosed%20) and didn't find similar questions.
          required: true
        - label: I have written a short and clear title that helps developers quickly understand the nature of my question, rather than vague titles like "A question" or "Help needed".
          required: true
        - label: My question doesn't fall under bug reports or feature requests categories.
          required: true

  - type: dropdown
    id: platform
    attributes:
      label: Platform
      description: Which platform are you using?
      options:
        - Windows
        - macOS
        - Linux
    validations:
      required: true

  - type: input
    id: version
    attributes:
      label: Version
      description: What version of Cherry Studio are you running?
      placeholder: e.g., v1.0.0
    validations:
      required: true

  - type: textarea
    id: question
    attributes:
      label: Question Description
      description: Please describe your question or inquiry in detail
      placeholder: I would like to know more about...
    validations:
      required: true

  - type: textarea
    id: context
    attributes:
      label: Relevant Context
      description: Please provide any background information or context related to your question
      placeholder: I encountered this question while trying to implement...
    validations:
      required: true

  - type: textarea
    id: attempts
    attributes:
      label: Attempted Solutions
      description: Please describe any methods you've already tried to resolve your question (if applicable)

  - type: textarea
    id: additional
    attributes:
      label: Additional Information
      description: Any other information that could help us better understand your question, including screenshots or relevant links
